AMZ Appliance Repair
TRUSTED BY FAMILIES. PROVEN BY RESULTS
Professional Appliance and HVAC Repair Services in Buffalo Grove, and Surrounding Areas.
ABOUT US
Your Local Appliance & HVAC Repair Specialists in Buffalo Grove
At AMZ Appliance Repair, we make it easy to keep your home comfortable and your appliances running smoothly. Based in Buffalo Grove and proudly serving Lake County, Cook County, and parts of DuPage County, we offer dependable and affordable repair services for all major appliances and HVAC systems.
Whether your fridge isn’t cooling, your washer is leaking, or your furnace won’t turn on, our skilled technicians are ready to help. We show up on time, diagnose the issue quickly, and provide honest, high-quality repairs you can count on. With years of experience and a commitment to great service, AMZ Appliance Repair is your go-to choice for stress-free home repairs in the Chicagoland area.
HOW AMZ STANDS OUT
Your Local Appliance & HVAC Repair Experts, Offering Trusted Service and Guaranteed Results
- Fast, Same-Day Service Available
- Fully Licensed & Insured
- Total Satisfaction Guarantee
- Transparent pricing
- Locally Owned & Operated
- Guaranteed Repairs
OUR SERVICES
Top-Rated Appliance and HVAC Repair Company in Buffalo Grove
APPLIANCE
Get your household appliances back in top shape with expert repair services from AMZ Appliance Repair in Buffalo Grove and the Chicagoland area. From refrigerators to dishwashers and everything in between, our skilled technicians provide fast, reliable repairs to keep your home running smoothly.
HEATING
Keep your home warm and energy-efficient with professional furnace repair and installation in Buffalo Grove and the Chicagoland area. AMZ Appliance Repair specializes in servicing all types of furnaces, ensuring reliable heating and comfort throughout the winter season.
COOLING
Beat the summer heat with reliable air conditioning services from AMZ Appliance Repair in Buffalo Grove and the Chicagoland area. Whether you need fast AC repairs, a new installation, or seasonal maintenance, our experts keep your cooling system running at its best.
GALLERY
Browse our gallery to view recent appliance and HVAC repair projects
LOCATION
Proudly Serving Customers in Buffalo Grove IL and Surrounding Areas
CONTACT US TODAY OR BOOK A SERVICE ONLINE
AMZ Appliance Repair – expert repair services for HVAC systems, refrigerators, ovens, washers, and dryers. Fast, dependable solutions to restore comfort and convenience to your home
REQUEST SERVICE OR ASK A QUESTION
JOIN THE HUNDREDS OF SATISFIED CUSTOMERS WE’VE HELPED
We didnt have to wait forever for an appointment; they came the same day. Came out to fix my oven this morning and told me the repair would cost $650 bucks. Told us we are better off buying a new oven. Love that they gave us an honest answer and didn't push for the repair just to get money. Super nice and will definatly call again if we need something check.
AMZ was very easy to work with. I was able to request a 4 hour window for my dishwasher repair online. I was able to see the minimum price for the service call. The gentleman was polite and fixed two issues in my dishwasher quickly. Will definitely use again!
On time and efficient with work. Explained the issue and what was done to resolve so we could understand.
Our technician Stan was absolutely amazing. He took time out to explain everything and what his recommendations were to help us get a better appliance to replace the one that couldn’t be fixed. We will positively recommend and use AMZ again.
AMZ was great to work with - was able to come out very quickly for a problem I was having with my dryer, they diagnosed the issue within minutes and were able to come back with new parts the next day and fix everything good as new. The repairman was great to work with - highly recommend them and will definitely be using again!
We had an issue with our oven and AMZ was quick to send someone out. They notified us ahead of time when they were on their way. Stan came and resolved the issue quickly. He explained what the problem was and the warranty on the parts. Stan was very kind and professional. Would definitely recommend! Thank you!
Stan was awesome - far exceeded expectations! He called ahead and arrived when stated, then addressed our dishwasher problem within quoted price and was open to additional questions and future concerns. We will absolutely call AMZ if we have issues with other appliances in the future. Much appreciated - thank you!
Alex did a fantastic job with our dishwasher issue. He is professional and pleasant. He explained things clearly and he was efficient and offered good advice.
So helpful! Got to the root of the problem, and explained everything patiently and thoroughly to me
Tech was out next day after calling company. Very thorough and excellent work. Cannot recommend enough!!!!!
Great service and very friendly. They fixed our furnace issue quickly and answered all of our questions. Would recommend
The technicians were very professional, the job was fairly priced and very happy I choose AMZ to fix my LG gas range.
Great service: quick response of a real person with every call, clear explanations of options, fair pricing, great communication and updates. Will use for all of our appliance needs. Thanks!
I was very happy with AMZ. Repairman arrived within 2 hours of calling. Cleaned and repaired my dryer. I highly recommend them!!
AMZ was great to work with! Had an issue with our washing machine. AMZ was easy to schedule and Stan came out and quickly figured out the issue. They ordered the part and came back the next day to finish the job. Will definitely use AMZ again!
Stan was great- he was quick to diagnose the problem, got the piece needed (igniter) right away for my oven and explained the whole process. He even worked with my home warranty. Couldn’t recommend more! Thanks again, AMZ.
Great service. Friendly technician. Was able to come out same day for diagnosis of my dryer and then came back two days later to fix. I’m very pleased!
Val was super fast, effective and efficient. Dryer is humming again.
Technician was courteous, on time and replaced the compressor in my refrigerator!
My technician was amazing he quickly found the problem was flexible and kind. And my appliance is working great. I would highly recommend!
Excellent service. Came out quickly. Honest and very professional. Will definitely use them again!
Stan was very knowledgeable and easy to work with. He knew what was wrong right away and fixed it quickly.
Useless. Person didn’t want to listen to my concern at all. Seemed pissed off and in a hurry. I knew what the problem was and the guy just wanted to minimized it. Waited for 3 and half hours for nothing.
Stan and Alex were great. Explained everything well. I have used them 3 times and they did an excellent job each time.
Alex and Valentine diagnosed and repaired the fridge quickly, professionally and at a fair price
Stan arrived within 20 min of my call to AMZ to check an issue with my LG washer . He was quickly able to determine what the problem was and what parts (struts) needed replacing . The parts were ordered overnight and he came back today to do the repair with Alex . Both Stan and Alex were very knowledgeable, professional, and were able to repair the washer within 24 hours of the original visit . I would highly recommend AMZ for appliance repairs in the Chicagoland area ! AMZ are responsive and the technicians are very good.
They came out quick and did a thorough assessment. Gave me a quote to fix my issue and cleaning. They found a problem with my dryers motor and gave me options if I wanted the part ordered. We decided to go with purchasing a new dryer instead and they only charged us for the 89 dollar assessment call. So helpful and will be using them in the future.
Technician was fantastic. Got our refrigerator back up and running in no time. Will definitely use AMZ again in the future
AMZ was absolutely amazing! They were on time and performed fast work. Highly recommend!
Very prompt response, especially since our oven stopped working two days before Christmas. The repairman was very polite, diagnosed the problem quickly, and fixed the issue the very next day after obtaining the new parts. Prices seemed fair, w would recommend! Thanks AMZ!!!
Not good! Service I did not use Service charge $89 was ok; but the charge of $420 for a repair that should have not been no more than a $150 to $175 rewire igniter
Stan was awesome! Super efficient and helpful!! Highly recommend using them!
Very nice and efficient. Does a good job cleaning up after they are done.
Good experience, even though having a broken oven isn't itself a positive thing. They were very quick to schedule initially, and once they got the new part they were quick to return and complete the work. Price seemed perfectly reasonable.
Respectful, worked cleanly, explained what they were doing and replacing.
Easy to schedule, clear pricing, explained well what the issue was and pros/cons of repair vs replace
Fast, courteous, and reliable. Had my appliance back up and running within 24 hours of me calling.
Had a dishwasher issue, and read about AMZ so I called. They came out next day and quickly found issue and fixed. Reasonable price too.
Now I post a thumbs up for AMZ. Don’t hesitate to trust them!
Now I post a thumbs up for AMZ. Don’t hesitate to trust them!
They were very quick to come out to diagnose the problem and were able to get the part next day. After fixing they demonstrated the washing machine was working as it should and cleaned up after. I would use them again.
Great service, very prompt for a needed washing machine repair and part order!
Val was able to quickly diagnose the problem with our oven and returned with the part needed to get it working the next day. Polite and efficient service. Would definitely use again.
They were able to send out a repair guy within 1 day and back as soon as the part needed arrived. Very clean and polite.
Best Buy and ABT both said they could not fix my oven because they couldn’t get the part. AMZ saved me around 12k by finding the part and making it work. Nice employees, very responsive and quick to schedule.
Great service—the technician (Stan) was informative and very friendly! Thank you AMZ!
Technician came right away the next morning and was in and out very quickly to fix our oven. Very polite and efficient!
Val was very professional and assisted with resolving our washing machine issue in a timely manner. We appreciate Val's work in getting our appliance back to working order
Fast and efficient. They explained everything that needed to be done and were very professional. I would definitely use them again.
They did a great job repairing our machine. Stan was super quick in figuring out what was wrong with our dishwasher and came back 2 days later to get everything fixed! Great experience
I highly recommend them .They work great no problems like their services.
Val was professional and knowledgeable. Communication with the company was prompt and effective. Great experience.
They did great work! They were very professional and advised me well on future maintenance. I would definitely use this company again.
They did a great job and great workmanship. Valentine was very meticulous. Took time to make sure everything is working!
AMZ Appliance repair was quick to help and easy to work with. The belt on my dryer was shredded and fixed the following day
Great service! Knowledgeable technician! Arrived in a timely fashion with the window that was given.
Stan is very professional and friendly. Does great work, and I highly recommend.
The AMZ team provided same-day service to repair our broken dryer. Not only did they fix the issue in a timely, efficient manner, but they were great at communicating when they would be arriving - which was appreciated as well! The two technicians who came were kind, thorough, and patient answering my questions. Thank you!
Quick response and fixed our dryer immediately. very thorough and professional work. would highly recommend and will definitely use AMZ again for any future needs.
Stan was incredibly helpful! He initially came to repair our dryer, but also ended up helping us with an HVAC plumbing leak as well! I would highly recommend using their services, 10/10.
This is an excellent company with great customer service and follow up. Stan our repairman was fabulous - timely with a call before he arrived. I highly recommend this company.
Stan was a phenomenal assistance. He diagnosed our dryer issue within minutes, laid out the plan, then implemented the fix. Couldn’t have been happier with the service.
Val was very professional and polite. Tested and fixed my washing machine very quickly.
AMZ guys are the best! Very professional! The technician guy Valentin did amazing job on my appliances! Thank you very much!
Our technician was wonderful and completed the repair quickly and thoroughly!
AZM repaired dryer. Completed work after an initial assessment was conducted so parts could be ordered. Very reliable!
They did a great job. Only took them a couple of hours. No complaints so far.
The service tech was very polite and professional, explained everything he was doing and cleaned everything when done with the repair. Will definitely use AMZ again!
Quick, knowledgeable and very professional.
I recommend you give AMZ a call for appliance repair.
Stan and Dal helped repair a control board on my Dacor oven.
I recommend you give AMZ a call for appliance repair.
Stan and Dal helped repair a control board on my Dacor oven.
My expensive thermador wall oven stopped working so I got in touch with AMZ and they came out on a Saturday to diagnose the problem. The technician ordered the part I needed and returned early Monday afternoon with another gentleman to make the repair. In less than an hour they removed the oven from its cabinet, fixed it and reinstalled it. They only charged me about $100 more than I thought it should be, which to me means it was reasonable. I would recommend them and use them again. Thanks AMZ!
Stan was great! Quick service, good communication. Was nice enough to recommend products to lengthen the health of our Maytag washing machine.
Tried everything to rip. Hasn’t returned back since taking the money for checking the leakage on my refrigerator. Didn’t provide a solution and despite multiple follow ups, hasn’t responded. Getting a 1 star from me is rarity but they really need to work their professional ethics.
AMZ Appliance Repair provided excellent service! They were quick, professional, and got my home furnace fixed perfectly. Highly recommend them for any appliance repair needs! Thank you Alex!!!
Stan was great! He was able to come to my house the same day that I called and had the problem fixed in a timely fashion. Overall they were quick, affordable, and extremely friendly. Highly recommend!
Had a leak in my Maytag washing machine. Tech came and fixed it in about 25 minutes. Didn’t have to come back, although I am testing it out now. Good company. Fast and reliable. Would recommend.
I had a stovetop burner that wouldn’t easily ignite and when it did ignite, it wouldn’t burn very high. I contacted AMZ on-line. The technician arrived early within the promised service window. He was professional and courteous. After seeing the problem, it took about 10 minutes to fix. I was completely satisfied with AMZ from start to finish!
My tenant claimed they paid for a repair and didn't. I got back in touch with AMZ came & did another diagnosis and repaired in less then a week. Great company to deal with.
These guys are great!! Quick assessment and quick service done the next day! I am very pleased with their service !
Reached out to AMZ about trouble with my washer. I called on Friday, they came on Saturday for an estimate, and repaired on Monday. They were very professional, kind, and quick! Will definitely be reaching out again in the future when need be.
Perfect service fixed my dryer for me in timely manor will use them again
Amazing! Fast! Cost effective! Friendly! Who could ask for more on a Friday night.
Great service! The igniter on my oven went out and they were able to come out and replace the next day and was fixed within an hour.
Val did a great job servicing our washing machine! He was knowledgeable and professional!
Beware!! I called AMZ last Saturday to look at my ice maker. While I was thrilled they could come out the same day, the technician took all of 10 seconds to diagnose the problem. I agreed to the purchase of a new ice maker, paid the 50% deposit. A second technician arrived on Monday to install it. When he removed the original ice maker I asked to take a look at it. Immediately I could see the problem. The arm that moves up and down wasn’t connected properly. Once we connected where it was supposed to be it operated just fine. The technician called the office and explained the situation. What I was told was they would put the original one back in and that I would receive a credit for the difference between the deposit I paid and 2 service calls.This has not happened!!! What should have cost $85 has cost me over $200.
We paid for a repair of an intermittent issue with our oven, but it continued not to function properly. They came out again and the issue (again, an intermittent one), did not appear while they were there, and they claimed they could do nothing, despite having already seen the issue, which they then misdiagnosed and did unnecessary work for.
Fast service. Good communication. Highly recomend. Had issues with dryer and washer. They came for estimate and completed repairs next day. Very reasonably priced as well.
Two guys came on time went to work they knew what they were doing and no time fixed the machine
We had been dealing with a freezer issue for months, unable to figure it out. Someone came within days to check on the issue and fixed it easily the next day. Great service!
Very happy with their service. Came out to look at my dryer the same day we called. They repaired it quickly and had friendly service technicians. Would definitely use them again.
Valentin came in and went straight to work. Stan came and overlooked the assignment they were in & out in less than 1hr. Great service and very hospitable.
Fixed our dryer super quick, everyone we worked with was super friendly and nice 🙂
Came out and told me a problem with a gas pressure was an issue with my appliance and recommended it might be best to buy a whole new appliance. Did so only to have the exact same problem. Called them again, they came back, and tried to say it was a problem with the new stove?! Makes no sense! Had someone else come check it out and they knew the issue immediately and I had it fixed that day. Never needed to buy a new stove and I was out of my ability to cook for a month on top of it for what the other guy figured out in a day.
Diligent and professional, I'm very satisfied with the service I was given and will be calling again for any future issues.
Alex came out, diagnosed the issue and fixed the part within 24 hours - very knowledgable and great communicator. We will certainly be reaching to AMZ with any future appliance mishaps.
Stan was great! Prompt, professional, and saved me a lot of money. I would recommend AMZ.
Valentin was excellent! Very knowledgeable fixing all concerns efficiently with expert service. Highly recommend his company with the highest regard.
Washer repair is never cheap but at least AMZ came when they said they would and repaired my washer. Very expensive
Service tech was so nice and helpful and answered all my questions. Would definitely use them again!
They came out quickly and completed the repairs. Found them reasonably priced as well. Would recommend
Came within 24 hrs, fixed our ignitor and were pleasant to work with. Would use again
1 yr warranty on parts and labor
1 yr warranty on parts and labor
Same day diagnostic of a leaking fridge, next business day repair with a reasonable price.
Amazing response time, knowledgeable technicians, great communication = all around awesome experience. Highly recommend.
Very professional. found problems with dryer and were able to get parts and fix next day.
AMZ was great, on time, and fixed my dryer quickly. Would definitely recommend!
Came out on time, repairman hustled through repair, and paid attention to the details, left work area clean. A little pricy, but trustworthy which is hard to find these days.
Little more expensive than what I expected, but they were very professional. Washer is fixed.
I had a wonderful experience with Stan, one of the repairmen from AMZ. He was polite and super thorough. I have used this company a couple of times before and I highly recommend. They are honest, trustworthy and very knowledgeable!
We had a very bad experience with the technician who took all of 60 seconds to diagnose the issue. Told us repair would cost $350 and threatened us that his office would report us to collection agency if we did not pay the $89 for the visit. Extremely rude to my wife.
He even refused to leave the house even though I told him to send me the invoice and I would pay. We finally had to pay to just get him to leave the house.
We spoke to the office manager who did not intervene and was only focused on getting paid.
I would give a zero star if it was an option. I do not recommend this service to anyone.
He even refused to leave the house even though I told him to send me the invoice and I would pay. We finally had to pay to just get him to leave the house.
We spoke to the office manager who did not intervene and was only focused on getting paid.
I would give a zero star if it was an option. I do not recommend this service to anyone.
We had service done by Stan this morning. He was great to work with and was able to fix the problem we had with our washer. Recommend them!
Stan was fantastic! Quick, friendly, informative and professional! I will call them again!
I sent a message and got an immediate response. Someone was sent out when I was available. He was great. Highly recommend.
Job well done. Fixed the problem in a timely manner and totally cleaned out all the collected lint build up
I called for a dryer repair and they were able to come out the next day. Val was efficient and repaired everything on site along with giving me a recommendation for my vents. Thank you!
Called AMZ after having 2 bad experiences with other companies trying to get our dryer repaired. Making appt super easy and someone came out first thing the next morning. Took care of issue quickly and thoroughly and our family has the beloved dryer back. Thank you AMZ!
AMZ appliances was awesome!! Stan did a fantastic job explaining what he was doing, & what needed to be done per fire department code for my dryer. I couldn’t believe all the lint in there. This could have been so dangerous for my family if Stan didn’t recommend cleaning it. He was also, very honest when it came to my washer. He told me it was the transmission and that it wouldn’t be worth fixing to purchase a new one. Thanks you AMZ team and Stan.
Marella O’Neil
Marella O’Neil
Great service! On time, fair price and only fixed what was necessary. I would highly recommend m!
Stan was great. Very efficient and knowledgeable in all things repair. We were very happy with his services provided.
Bottom drawer freezer was icing up below drawer. After defrosting twice, time to find an expert.
Reached out and they were available to come the same day, that Saturday morning. Gave an arrival window and called when on the way.
Troubleshot, fixed and tested the solution all within that same window after confirming price. There was a $89 service fee, but it was deducted from final cost. Accepted Zelle which made payment easy.
For those wondering about the number of ratings, they do ask if you would provide Google feedback, but they do not pressure you or stand there making you feel like you must. They just offer you the QR code.
Good experience and nice to know they are insured and I would be lying if I didn’t say the Google guarantee did help me decide on who to reach out to. Thanks
Reached out and they were available to come the same day, that Saturday morning. Gave an arrival window and called when on the way.
Troubleshot, fixed and tested the solution all within that same window after confirming price. There was a $89 service fee, but it was deducted from final cost. Accepted Zelle which made payment easy.
For those wondering about the number of ratings, they do ask if you would provide Google feedback, but they do not pressure you or stand there making you feel like you must. They just offer you the QR code.
Good experience and nice to know they are insured and I would be lying if I didn’t say the Google guarantee did help me decide on who to reach out to. Thanks
Very happy! I had no idea how this problem was going to be fixed and these guys came in and fixed it. I would definitely use them again.
They were able to make an appointment the following day. Repairman was prompt, put on booties (thank you!!!) and diagnosed the problem promptly. Unfortunately, my washer was pronounced deceased, but I’d use this company again. Very professional
Prompt same day repair and service for the washer. The technician was very professional and The work area was left very clean. The technician also provided very valuable tips on maintenance of the appliance. We will use AMZ for all future appliance repairs.
Stan came to our home and replaced the igniter on our stove. While he did not have the piece with him, he was able to retrieve it from another technician in minutes. Stan was friendly and completed the job swiftly. Highly recommend Stan and AMZ.
Prompt service. Efficient! Very thankful to have it fixed before the holiday!
Stan did a wonderful job. He diagnosed the issue quickly and did a timely cleaning of dryer.
Stan was very knowledgeable and helpful and fixed our problem right away. Same day appointment was great!
Quick response and friendly technicians. Fixed our drier right away and we’re very helpful
Paul was thorough in his troubleshooting of my dishwasher. Turned out that a fuse was bad. He found the part, drove to get it and replaced it within the hour.
Incredibly quick to get a technician out, friendly service, and comes prepared with all potential part needs!
Great experience! Stan was very professional and helpful in explaining how to keep kitchen appliances well maintained.
Stan did a great job! They were able to come out the same day and everything was done quickly and efficiently! Very happy with AMZ!
Was very prompt in getting here. He did a great job of fixing our dryer. I am very grateful.
AMZ got here so fast and fixed my fridge within the hour. Super helpful in explaining what went wrong and how to maintain my fridge for the future. 5 star service!
AMZ came out promptly and accessed the problem when our fridge stopped working. They were able to order the parts, come out to the location, and have everything fixed within a few days of our original appointment. They arrived promptly and were able to replace what we needed in about 30 minutes, much quicker than I was expecting! If I ever need another home appliance repaired I will be returning here. Thank you guys!
Called around noon, technicians arrived in about an hour, diagnosed the issue quickly, explained the needed repairs and costs. Then by 2 p.m. they were done. Very professional, courteous and efficient service, would highly recommend.
The team did a wonderful job fixing out washing machine! We’ll be calling them again for any appliance repair need! Thank you!
Responded very fast to our call and got out here quickly. They needed to get a part for our fridge and they still had our issue fixed within the hour
Stan, my tech was incredibly helpful and honest and I cannot recommend this company more highly. Fantastic service!
Had an issue with oven not heating up properly. Called AMZ and they were able to get us in quickly. They fixed the issue within a few hours. Was a bit pricey but, glad they were able to fix the issue and have a short warranty on the parts.
We had our 14yo Sub-Zero fridge suddenly stop working. AMZ was contacted late (after 9pm) via online messenger. We had confirmation a tech would be at our house the next day between 9am & 1pm. Received a call around 8:30am that the tech was on his way. Got us up and running within an hour for $220. Highly recommend!
Your technician arrived timely. He was very courteous and professional. At all times, he conducted himself very professionally. Through his strong technical expertise, he diagnosed our appliance’s problem very swiftly and quoted the repair cost, which was very reasonable. Will I do business with this company again? Absolutely on a heartbeat. In fact, I have already promised them to manage all of my appliances, including heating and A/Cs for all of my properties. GREAT people to do business with and I highly recommend them to all of my friends and other family members.
Our refrigerator failed, had no idea who to call, googled and found AMZ Appliance Repair. I called them at 7:08 PM and they had someone at my door by 9AM the next morning who not only fixed the problem but educated me on why it might have happened, how to avoid it in the future, and what maintenance to do to keep fridges happy and healthy. He didn’t make promises he couldn’t deliver, he didn’t talk down to me, he was fast and efficient and had everything fixed and cleaned in less than an hour. I highly recommend AMZ Appliance Repair for all your needs, we will hire them for everything.
Excellent service. Val was able to come out the morning after my call to repair our Kenmore oven that wouldn't keep temperature. He quickly identified the problem, secured the needed part and returned in a few hours to finish the job by 5pm. Val and Stan were personable, efficient and kept my house clean. Will definitely be returning to AMZ!
Prompt, courteous and professional staff. The service professional offered "best case" and "worst case" scenarios on our washer problem. We tried the "best case" fix and, unfortunately, did not fix the problem. The service professional was quick to note that the "worst case" repair would likely cost more than the washer was worth and did not push the additional repair. We appreciated his honesty. I would recommend AMZ to friends.
AMZ was able to get us an appointment quickly. The two men that came were very nice and helpful. They diagnosed the problem with our oven, got the part, and fixed it. They also took a quick look at our fridge because food was freezing. They gave us some helpful suggestions and it was very much appreciated. It is clear that the technician’s are very knowledgeable and skilled at what they do. I don’t recall their names but if I did I would mention them because of their excellent service.
Stan did an excellent job repairing our stove. He was here on time and was able to identify the issue and fix quickly. Would definitely use again.
Alex came out promptly to address some issues we were having with our air conditioner. He told us what was causing the problem, made recommendations and did not try to upsell us on anything that we did not need. He was super polite and personable. We will definitely be return customers.
Great service and professionalism, very fair price, I did my homework. But they do need to tighten up their appointment windows. Again, nothing against the technician that came, out or for the service, he was great! Five stars! But, you know, tighten up the appointment windows.
I gladly reccomend AMZ. They came to my house to check my 37 year old washing machine. I thought it would require expensive repairs. Instead, AMZ's guys made sure that the washing machine was level. Once they did that, the machine worked beautifully. They only took payment for a service visit--they could have run up a bill but they didn't. I trust them. Plus, their crew was on time, polite and friendly. I certainly would use them again. Fred Johnston
These guys were awesome! We had some issues in my building so they walked me through everything I needed to have done to support their repair work so they could get it done quickly. That was very helpful since I know basically nothing about plumbing or my appliances.
Professional service. Diagnosed and fixed our dryer the same day. Easy to schedule. Technicians were friendly, on time, wore booties inside the home and explained the issue/repair in detail. Went further to provide future recommendations on maintenance. Highly recommend.
I highly recommend AMZ for their professionalism and expertise in the field. I had problems with both my refrigerator and AC in the last few months which were repaired by AMZ for a reasonable price. I am more than satisfied with their work. Their technicians are very knowledgeable and friendly. They earned a "YES" from me.
They came out even on July 4th, right on time. Val was very professional and provided a quick repair to my washing machine. He was able to answer any questions I had, and able to provide a rationale for what needed to be fixed and why. I will keep amz in mind for future appliance repairs.
Stan and Val were very prompt, friendly, and resolute with fixing both our Thermador dishwasher valve (E15 error) and Thermador refrigerator condensation/leak issue. Stan also did a great job with an initial assessment and quote earlier this month. We’d definitely use their service again
Alex Sasha is a great guy with smile. I strongly recommend you guys to contact AMZ.
My dryer’s issue was “not heating “. He maintained it once like cleaning inside but my dryer doesn’t heat yet. He came to my house again and fixed it by replacing a coil.
Now, my dryer looks work well, he’s a really professional technician and great customer service. Of course, 2nd visit was for free, no additional charge for this trip.
His manager is also excellent, he arranged the technician on the day and I called and told the story it wasn’t fixed to him, he arranged the technician next day. Very quick work.
My dryer’s issue was “not heating “. He maintained it once like cleaning inside but my dryer doesn’t heat yet. He came to my house again and fixed it by replacing a coil.
Now, my dryer looks work well, he’s a really professional technician and great customer service. Of course, 2nd visit was for free, no additional charge for this trip.
His manager is also excellent, he arranged the technician on the day and I called and told the story it wasn’t fixed to him, he arranged the technician next day. Very quick work.
After calling a couple of places and not getting an answer, I decided to call AMZ Appliance Repair. Someone answered right away and two repairmen came out quickly to assess what was going on with my dishwasher. They were both very polite and courteous and explained exactly what the problem was. Shortly after, I received a quote for the work and was told I would get a call when the parts were in. Stan came out and was also very professional, polite and efficient with the repair. I would definitely use this company again for any type of home appliance repair! Thank you.
Highly recommend! I called about a leaking washing machine and had an appointment for that very same day. The repair man’s name was Alex. He was professional and approachable. Explained everything to me, showed me the problems with the washer and gave me options for fixing. The next day I got a call that parts were available and someone can come that very day but I scheduled for the following day. The repair men were different from the first day. Val and another repair man were punctual and fairly quick. Cleaned up after themselves and the washer is like brand new!
Many places ask for credit card info in advance but these guys take payment after work is done. That was important to me.
I have them in my contacts now. Definitely a company I would use again!
Thank you
Many places ask for credit card info in advance but these guys take payment after work is done. That was important to me.
I have them in my contacts now. Definitely a company I would use again!
Thank you
This site came up high in the Google search that I did, and with the Google backing (if the company doesn't do a good job, Google pays me back) I felt it wouldn't be a loss either way.
Responded within 5 minutes to my inquiry. Answered my general questions on price and offered to be out the next day. As this wasn't an emergency, that was fine. Showed up in time range and identified the issue. Part was ready for install the next day and installed. Didn't fix the issue but actually showed the real issue, which was then fixed and I was only charged for the initial fix. I was pretty stunned by the fact they called me and said they would make it right since they diagnosed it incorrectly at first - that's top notch customer service. Part was installed an hour later and all fixed.
Happy with the speed and service of AMZ and very impressed with the customer service to make it right. Will recommend them to others.
Updating review: just had another issue so called them out. Tech was able to solve my issue in about 5 minutes, so had him give the fridge a maintenance tune up and clean the condenser and such so I could get value for my trip charge. Still keeping the 5 star rating - great group.
Responded within 5 minutes to my inquiry. Answered my general questions on price and offered to be out the next day. As this wasn't an emergency, that was fine. Showed up in time range and identified the issue. Part was ready for install the next day and installed. Didn't fix the issue but actually showed the real issue, which was then fixed and I was only charged for the initial fix. I was pretty stunned by the fact they called me and said they would make it right since they diagnosed it incorrectly at first - that's top notch customer service. Part was installed an hour later and all fixed.
Happy with the speed and service of AMZ and very impressed with the customer service to make it right. Will recommend them to others.
Updating review: just had another issue so called them out. Tech was able to solve my issue in about 5 minutes, so had him give the fridge a maintenance tune up and clean the condenser and such so I could get value for my trip charge. Still keeping the 5 star rating - great group.
My mom is 94 years old and her fully stocked 50 year old refrigerator stopped working late at night. I googled Appliance Repair and AMZ Appliance Repair was the first one that popped up. I was delighted that someone answered and told me they’d have a repairman out first thing in the morning. Excellent customer service! The repairman, Alex Sasha was professional, knowledgeable and very friendly. He diagnosed the problem immediately and luckily had the part in stock. Alex ran to the warehouse and came back in a half hour, replaced the part and now my mom’s fridge works beautifully. They charge $89 for the diagnostic fee (which is far less than other companies) however, that amount is credited back to you from the cost of the part - and they give you a 90 day warranty! Their price is fair and when I called again to inquire where to get the bulb that burned out, they told me they’d come out again to replace the bulb, free of charge. I would highly recommend this company. Although they’ve only been in business for 4 years, they are very eager to help. My mom intends to inform everyone in her condominium complex how very happy we were with their service.
